PartHatch / Support
Help with
your stock app.
Contact KRDMCK Apps about PartHatch, a private test build or your account.
Email PartHatch supporthello@krdmck.co.uk
A useful starting point.
Tell us your phone model, operating-system version, app version, what you tried and what happened. A screenshot can help; remove personal information and unrelated records first.
Never send passwords, sign-in codes or full payment-card details.
Where can I download PartHatch?
PartHatch is currently in private testing. There are no public App Store or Google Play download links yet. Existing testers should use their invitation.
Can I use the test build for my business stock?
Please use test data only for now. Cloud backup and recovery are not yet ready to rely on. Keep your existing business stock records until we confirm the public release is ready.
What should I do if a save looks uncertain?
Keep the screen and the original record available, and note any message shown. Contact us before uninstalling, clearing app data or repeatedly entering the same movement. Include the steps that led to the problem.
What will a subscription cost?
Planned UK pricing is £5.99 monthly or £59.99 annually, with a 14-day introductory trial for eligible new subscribers. Subscriptions are not publicly available yet. The store’s confirmation screen will show the applicable price, trial and renewal terms.
How do I manage a store subscription?
If you have a subscription, manage or cancel it through the Apple or Google account that billed you. Removing the app or requesting account deletion does not cancel a store subscription. Contact us if you cannot identify the correct account; do not send sign-in codes.
How do I request account or data deletion?
Use the PartHatch account-deletion page. You can make a request by email without reinstalling the app.