PartHatch is operated by KRDMCK Ltd. You can request deletion of your PartHatch account and associated information we hold, including during private testing.
Request deletion by email
- Email hello@krdmck.co.uk, preferably from the email address used for your PartHatch account.
- Use the subject PartHatch account deletion and say that you want your account and its associated data deleted.
- We will verify ownership before acting and confirm what has been removed and any information that must be retained.
You do not need to reinstall the app or sign in on this website to make a request. Never send your password, sign-in code or payment-card details.
What your request covers
Requesting deletion covers your PartHatch sign-in account and associated app data held in our service. Tell us if you want to ask about a particular record or support correspondence as well. The current test app keeps inventory on your device; an email request cannot remotely erase files on a phone or copies you have exported or shared. We will explain the local steps appropriate to your test build.
We may need to retain limited information for legal obligations, security or an unresolved dispute. We will explain any such retention and its applicable period or criteria. Final cloud-backup retention and automated deletion are still being completed; this page does not promise an automatic purge or a fixed backup-expiry period.
Cancel subscriptions separately
Account deletion does not cancel a subscription billed by Apple or Google. If you have one, cancel it through the store account that billed you to prevent renewal. Store purchase and tax records may remain under the providers’ own obligations.
Read the PartHatch privacy information or contact support if you need help.