PartHatch is not publicly launched. This page describes the current testing setup. We will update it before public launch as cloud backup, photos and subscription handling are completed. Please use test stock records only.
Who we are
PartHatch is operated by KRDMCK Ltd, company number 16488371, at 10 Stoppard Gate, Pocklington, York, United Kingdom, YO42 1DE. Contact hello@krdmck.co.uk about PartHatch and your personal information. Our ICO registration reference is ZC253190.
Information in the current test app
The inventory feature stores the items, quantities, locations, supplier details and movement history you enter on your device. Cloud recovery for these records is not yet available to rely on. Avoid entering personal or confidential business information during testing.
If you use the account sign-in feature, your email address and account identifier are processed through Supabase. Authentication session information is held in your device’s secure storage. Signing out is not the same as deleting locally held stock records.
If you use a purchase or restore flow during an authorised test, the app uses RevenueCat and the relevant Apple or Google service to handle account identifiers, purchase information and subscription status. The stores handle payments; we do not receive your full payment-card details.
The barcode scanner uses the camera to read a code. You can decline camera access and type instead. Photo storage and cloud photo recovery are still being developed and are not covered by a claim that they are ready.
Support and website visits
When you contact support, we receive your email address, message and any attachments you choose to send. Microsoft 365 handles support correspondence. Please remove unrelated personal information from screenshots and never send passwords or sign-in codes.
This PartHatch website section has no enquiry form, advertising or optional analytics enabled. The website hosting service necessarily processes technical information to deliver and secure pages, such as network and request information. CleanRound has its own separate analytics choices and privacy notice.
Why we use information
We use account information to provide requested sign-in and test access, purchase information to identify subscription access, and support information to answer your request. Where necessary to provide a service you request, we rely on performance of our agreement with you. Our legitimate interests in providing support, investigating faults and securing the service apply to related technical and support processing. We may also retain information where required by law.
You can object to processing based on legitimate interests. Contact us using the address above. We will consider your request and explain any lawful reason for continuing.
Service providers and locations
The testing setup uses Supabase for account services, RevenueCat for purchase verification, Newly for app development and delivery, Apple and Google for their respective app services, and Microsoft 365 for support email. This website is hosted through ChatGPT Sites. Each provider processes information needed for its role. We may disclose information where legally required; we do not sell your stock records.
The PartHatch Supabase project is configured in London. This does not mean every provider’s processing takes place in the UK. The final production providers, international-transfer safeguards and backup retention details are still being checked before public launch. Contact us for details relevant to information you have already supplied during testing.
Keeping and deleting information
Local stock records remain on your device until removed there. For information we hold, the retention criteria are whether your account or support request remains active, whether information is still needed to investigate a fault or protect the service, and whether a legal obligation or dispute requires retention. We will confirm what data is held and any applicable retention when handling your request. We are not promising an unverified backup-expiry period.
You can request account and associated data deletion without reinstalling the app. Store purchase records may remain with Apple, Google or RevenueCat under their own obligations. Account deletion and subscription cancellation are separate actions.
Your rights
Depending on the circumstances, you can request access, correction, erasure, restriction, portability or object to processing of your personal information. Email us to exercise these rights. You can complain to the UK Information Commissioner at ico.org.uk.
Before public launch
We will publish updated privacy information covering the final data flows, retention and recovery arrangements before PartHatch opens to public customers. This testing notice does not describe cloud backup or photo recovery as completed services.